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Pluralsight - Practical Cisco UCCX Scripting Techniques
magnet:?xt=urn:btih:a2d8e0f962720fdcec337b563e07493a7413ee48&dn=Pluralsight - Practical Cisco UCCX Scripting Techniques
磁力链接详情
Hash值:
a2d8e0f962720fdcec337b563e07493a7413ee48
点击数:
148
文件大小:
957.64 MB
文件数量:
42
创建日期:
2018-2-8 21:17
最后访问:
2024-7-27 20:32
访问标签:
Pluralsight
-
Practical
Cisco
UCCX
Scripting
Techniques
文件列表详情
01 Introducing the IVR Development Workflow/01 01 Course Introduction.mp4 6.33 MB
01 Introducing the IVR Development Workflow/01 02 Gathering Requirements.mp4 20.14 MB
01 Introducing the IVR Development Workflow/01 03 Understanding Scripts and Applications.mp4 9.9 MB
01 Introducing the IVR Development Workflow/01 04 Deploying a Script as an Application in the UCCX Administrator.mp4 21.8 MB
02 Creating Your First IVR Application/02 01 Module Introduction _ Introducing the UCCX Script Editor.mp4 16.19 MB
02 Creating Your First IVR Application/02 02 Reviewing the Business Requirements.mp4 4.48 MB
02 Creating Your First IVR Application/02 03 Discussing the Design of This IVR.mp4 9.35 MB
02 Creating Your First IVR Application/02 04 Programming Our IVR in the UCCX Script Editor.mp4 66.87 MB
02 Creating Your First IVR Application/02 05 Basic IVR Debugging.mp4 20.23 MB
02 Creating Your First IVR Application/02 06 Module Summary.mp4 4.09 MB
03 Dealing with Time of Day/03 01 Module Introduction and Time of Day Considerations.mp4 16.82 MB
03 Dealing with Time of Day/03 02 Call Flow Overview.mp4 2.84 MB
03 Dealing with Time of Day/03 03 Modifying Our IVR for Time of Day in the UCCX Script Editor.mp4 52.05 MB
03 Dealing with Time of Day/03 04 Module Review.mp4 1.86 MB
04 Dealing with Day of Week/04 01 Module Introduction _ Day of Week Considerations.mp4 11.76 MB
04 Dealing with Day of Week/04 02 Call Flow Overview.mp4 5.2 MB
04 Dealing with Day of Week/04 03 Modifying Our IVR for Day of Week in the UCCX Script Editor.mp4 27.84 MB
04 Dealing with Day of Week/04 04 Module Review.mp4 1.22 MB
05 Using Subflows/05 01 An Introduction to Subflows.mp4 12.59 MB
05 Using Subflows/05 02 Examining the hours.xml File.mp4 3.95 MB
05 Using Subflows/05 03 Understanding the Business Hours Subflow.mp4 27.18 MB
05 Using Subflows/05 04 Calling the Business Hours Subflow.mp4 24.61 MB
06 Holiday Schedules/06 01 Introducing Holiday Schedules.mp4 6.81 MB
06 Holiday Schedules/06 02 How a Holiday Check Subflow Works.mp4 27.16 MB
06 Holiday Schedules/06 03 Integrating a Holiday Check Subflow with Your IVR Application.mp4 55.88 MB
07 Recording Prompts/07 01 Understanding Prompts.mp4 5.67 MB
07 Recording Prompts/07 02 Creating a Prompt Recorder Application.mp4 57.71 MB
07 Recording Prompts/07 03 Module Summary and Review.mp4 3.18 MB
08 Adding Administrative Control/08 01 Administrative Control Overview.mp4 10.57 MB
08 Adding Administrative Control/08 02 Adding Administrative Control to Your IVR.mp4 56.86 MB
08 Adding Administrative Control/08 03 Creating an Administrative IVR.mp4 36.16 MB
09 Accessing Database Information/09 01 Introducing Database Access Concepts.mp4 17.38 MB
09 Accessing Database Information/09 02 Configuring the Database Driver in UCCX.mp4 9.64 MB
09 Accessing Database Information/09 03 Writing a Database Access Subflow.mp4 27.25 MB
09 Accessing Database Information/09 04 Integrating Database Access into Your IVR.mp4 59.06 MB
10 Basic ACD/10 01 Module Introduction _ ACD Concepts.mp4 14.37 MB
10 Basic ACD/10 02 A Look at Cisco's Default Queuing Script.mp4 20.05 MB
10 Basic ACD/10 03 Adding Basic Queuing to Our Custom IVR.mp4 32.18 MB
10 Basic ACD/10 04 Testing Our Basic Queuing Logic.mp4 15.87 MB
10 Basic ACD/10 05 Adding Queue Messages.mp4 20.7 MB
10 Basic ACD/10 06 Leveraging Position in Queue and Estimated Wait Time Options.mp4 66.68 MB
10 Basic ACD/10 07 Opt-out Possibilities, Final Thoughts, and Module Review.mp4 47.16 MB
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